Privacy Policy


Information Collection
As a visitor, you do not have to submit any personal information in order to use the Website. The site collects only personally identifiable information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers.

Information Use
We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you email containing information about our service offerings. You may at any time request that we discontinue sending you such materials.

We do not store credit card details nor do we share customer details with any 3rd parties

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may pertain to a project query, quote or undertaking of work.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy
This Privacy Policy is effective as of (4th May 2018) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Orders for stocked merchandise received by 2:00 p.m. Monday to Friday will be shipped the same day via DPD.
Payment in full is taken at the time of order.

All returns must be in original packaging and received in new and resalable condition. A return is only possible within 5 days of delivery.

Call our Customer Service Department at 0117 3637906, Monday to Friday from 9:00 a.m.-5:00 p.m. for a returned goods authorization number (RGA number). Write the number on the outside of your return shipment per the instructions provided. All return shipping expenses are paid by the customer. Items must be returned within 5 days of receiving RGA number.
We will credit your account for returned merchandise once merchandise has been received, inspected and confirmed to be in resalable condition. Credits will not be issued for items received in non-resalable condition. The customer is responsible for properly packaging and protecting the item during its shipping back to Pressure Care Direct.

Contact Us
Pressure Care Direct Limited

Tel: 0117 3637906


The PCD Group offer a dedicated service team providing 360 service and support of essential equipment in your care home.

Through a scheduled programme of service and repair our experienced engineers can work with your care staff to prevent equipment failure and prolong equipment life increasing operating efficiency and reducing the overall cost of repair to your home.

Our proactive approach can give advance warnings of potential mechanical faults and help to streamline capital expenditure.


Phone Number
01173 637906